Privacy Policy

Material Supply Pro ("we", "us", "our") operates the website materialsupplypro.store and supplies interior finishing materials to businesses in Cambodia. This policy explains what personal information we collect when you use our website or contact us, how we use it, and the choices you have. We keep this simple and only collect what we need to respond to trade enquiries.

1. Information we collect

We collect information you give us directly and a limited amount of technical information automatically.

Information you provide

When you submit a quote request, a Sample Box request, or a Sample Kit form on our site, we may collect:

• Your name and job role (e.g. designer, architect, contractor, hotel)
• Email address
• Phone / WhatsApp number
• Company or studio name (or an indication that you work freelance)
• Details of your project or the materials you are interested in

Information collected automatically

Like most websites, we automatically receive standard technical data such as your IP address, browser type, device type, referring page, and the pages you view. This is used for security, analytics, and measuring the performance of our advertising.

2. How we use your information

• To respond to your enquiry, prepare a quotation, or arrange delivery of a sample box or sample kit
• To contact you about your project by email, phone, WhatsApp, or Telegram
• To send you catalogue links, pricing, and trade information you requested
• To understand how visitors use our site so we can improve it
• To measure and improve the effectiveness of our online advertising

We do not sell your personal information to third parties.

3. Third-party services we use

We rely on a small number of trusted service providers to run our website and forms. When you interact with our site, some data may be processed by:

• Web3Forms — delivers our website form submissions to our email inbox. See the Web3Forms Privacy Policy.
• Google Analytics — anonymous website usage statistics. See Google's Privacy Policy.
• Meta (Facebook) Pixel & Conversions API — measures the results of our Facebook and Instagram advertising. See Meta's Privacy Policy.
• Fly.io — hosts our website.

4. Cookies and tracking

Our site uses cookies and similar technologies for analytics and advertising measurement. You can control or delete cookies through your browser settings at any time. Blocking cookies will not stop you from browsing the site or submitting a form, but some measurement features may not work.

5. How we store and protect your data

We keep enquiry information only for as long as needed to serve you and to maintain our business records. We take reasonable technical and organisational measures to protect your information against loss, misuse, or unauthorised access. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your choices and rights

• You can ask us what information we hold about you and request a copy
• You can ask us to correct or delete your information
• You can ask us to stop contacting you at any time — just reply "stop" or email us

To make any of these requests, contact us using the details below.

7. Children

Our website and services are intended for businesses and professionals. We do not knowingly collect information from anyone under 18.

8. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page.

9. Contact us